Root Cause Analysis Manufacturing Tool

Systematic problem solving using 5 Why methodology and structured RCA for manufacturing excellence.

1

RCA Setup

Define the investigation

2

Problem Definition

Describe the problem

3

5 Why Analysis

Drill down to root causes

4

Root Causes

Identify and verify causes

5

Actions

Plan corrective actions

6

Summary

Review and export

Step 1: RCA Investigation Setup

How Root Cause Analysis Works in Manufacturing

What is Root Cause Analysis?

Root Cause Analysis (RCA) is a systematic problem-solving methodology used to identify the underlying causes of problems or incidents. Our tool uses the proven 5 Why technique and structured investigation process to help manufacturing teams eliminate recurring issues.

Key RCA Principles:

  • Focus on systems and processes, not individuals
  • Use data and facts, not assumptions
  • Address root causes, not just symptoms
  • Implement sustainable corrective actions

Benefits for Manufacturing

  • Reduce recurring quality problems by 80%
  • Minimize production downtime and delays
  • Improve customer satisfaction and retention
  • Lower costs through problem prevention
  • Enhance workplace safety culture
  • Build institutional knowledge and learning
  • Comply with quality standards (ISO 9001, etc.)
  • Create data-driven improvement culture

6-Step RCA Process

1

Setup

Define problem scope and investigation team

2

Problem Definition

Document what, when, where, and impact

3

5 Why Analysis

Drill down to identify root causes

4

Root Causes

Verify and categorize true root causes

5

Actions

Plan corrective and preventive actions

6

Summary

Document findings and track implementation

When to Use Root Cause Analysis

  • • Recurring quality defects or failures
  • • Equipment breakdowns and malfunctions
  • • Safety incidents and near misses
  • • Customer complaints and returns
  • • Production delays and bottlenecks
  • • Process variations and inconsistencies
  • • Material waste and yield issues
  • • Training and competency gaps